Payment Issue Claim Form

We're sorry you experienced an issue with one of our cotton candy vending machines.

Please complete this form with as much information as possible so our team can review the transaction and determine the appropriate resolution.

Providing the correct machine location, date, approximate time, payment amount, and supporting evidence will help us investigate your claim faster.

For your security, please do not provide your full credit or debit card number, expiration date, CVV, PIN, or other sensitive financial information.